Refund & Return Policy

At www.genesishealthinstitute.com, we want you to be completely satisfied with your purchase! If you’re not happy, we’re not happy. If there’s any issue with your order, just let us know, and we’ll make it right. Reach out to our Customer Service team within 30 days of your purchase, and we’ll either provide a full refund or a Genesis e-gift card equal to your product’s value. Please note that product returns are subject to our Conditions of Sale. In rare cases, www.genesishealthinstitute.com may review a customer’s account, purchase, and return history, and reserves the right to refuse services or prevent future orders.